computer with 404 error popup illustration



Get help now!

  • Professional computer technician

  • Bring your computer to our shop in Alcoa, have your computer picked up or have a technician come to you.
  • Serving Knox, Blount, Sevier and Anderson Counties

  • Walk in or schedule an appointment!

  • No surprise charges.
  • desktop


    • From laptop screen replacements to upgrading hard drives, we do it all!
    • Out of space on your computer? We can help by replacing your hard drive with a larger drive and transferring your data.
    • Looking to speed up a slow machine? Tech Nav provides on-site support and can replace your drive with faster hardware to increase productivity.
    • We work on computers, tablets and smartphones. We can handle any hardware issues you have.
  • popup icon


    • From freezing computers to updates issues. We can handle any software issue your PC or Mac throws your way!
    • Experiencing pop-ups and viruses? Tech Nav performs virus scans and removal, as well as fully guaranteed anti-virus software.
    • Need help adjusting the settings on your device to work better for you? Your technician will personalize your device to fit your needs!
  • thumbs up


    • Not sure what is going on? Not a problem. That's what we're here for.
    • A computer not turning on can be a number of things, from a bad battery, corrupted hard drive, to operating system issues.
    • A professional technician will run specialized diagnostic tests on your device to locate the issue with your device. Once diagnosed, you can make an educated decision on what to do with your device!
handshake icon

Our Promise to You

  • You'll never get a surprise bill with Tech Nav.
  • You don't have to leave your house to get your computer repaired.
  • Full 30 day warranty on most services.
  • Flexible scheduling.

don't take our word for it.

See what our customers have to say about us!

Woodrow Gwinn

February 2020

Clay and his staff did an outstanding job for me. I have two offices and he replaced and updated computers in both offices. They were very efficient and their prices very affordable. I would highly recommend their services. Thank you, Clay.

Phyllis Harshaw

March 2020

Bailey and the Receptionist, Extraordinary Technological Diagnostic Professionals Affordable Friendly Customer Service. Five Stars Are Not Enough. There Should Be Twelve. Very Grateful

Thom Trunnell

January 2020

Malware gunned down and run out of town. Fire flew from the hooves of Silver as the masked man wrought havoc on the forces of evil. Clay rocked. All is well.

Charla King

January 2020

Bailey was great!! The service was smooth and we all fixed up! Could not have been easier. All questions answered and he explained in plain language what was going on. We will use your company again. I’ve already posted a comment on Next Door. Thank you so much!