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Family photos
and much more

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Tech Support On-Demand

  • Professional computer technicians
  • Bring your computer to our shop in Alcoa, have your computer picked up or have a technician come to you.
  • Serving Knox, Blount, Sevier and Anderson Counties
  • Pick-up & drop-off services available.
  • Same day appointments usually available.
  • Work on both PCs & Macs.
  • file transfer


    • Pull your information off of old devices and transfer to computers or devices.
    • Have all your information where you need it, when you need it.
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    • Have a broken or old computer you don't use anymore? In our experience, data is recoverable in 9 out of every 10 or so devices. So, the chances are pretty good!
    • Did you lose the password to your device but still need your files off of it? No problem.
    • Never lose your data again!
    • The device does not need to turn on or work in order to recover your data!
  • cloud upload


    • We understand the pain of having files spread out over several different devices. Needing a device from your laptop on your tablet, etc.
    • This is why we can help you back your data up on the cloud!
    • If your device is broken, stolen or lost, all of your precious information will be safe and sound!
    • We can also help you select an external hard drive and back data up physically for safe keeping.


Personal & User Data Transfer

$84.99 Flat Rate
  • Transfer of pictures, videos, documents and office files.
  • User Profile Settings to a new hard drive or device.

Hard Drive Clone or Copy

$109.99 Flat Rate
  • Creating a clone or copy of hard drive of its exact current state onto a new harddrive or solid state drive (SSD)
  • *Only if hardware is comptatible for this type of transfer*

Personal Data & Software/Application Migration

$144.99 Flat Rate
  • Includes one unique licensed product key for Laplink Migration Tool (One use)
  • Transfer of all personal filers, and data.
  • Transfer of user settings and program/software
  • *Certain programs and software may be compatible with the latest operation system versions due to age/date of application*
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Our Promise to You

  • You'll never get a surprise bill with Tech Nav.
  • You don't have to leave your house to get your computer repaired.
  • Full 30 day warranty on most services.
  • Flexible scheduling.


Woodrow Gwinn

February 2020

Clay and his staff did an outstanding job for me. I have two offices and he replaced and updated computers in both offices. They were very efficient and their prices very affordable. I would highly recommend their services. Thank you, Clay.

Phyllis Harshaw

March 2020

Bailey and the Receptionist, Extraordinary Technological Diagnostic Professionals Affordable Friendly Customer Service. Five Stars Are Not Enough. There Should Be Twelve. Very Grateful

Thom Trunnell

January 2020

Malware gunned down and run out of town. Fire flew from the hooves of Silver as the masked man wrought havoc on the forces of evil. Clay rocked. All is well.

Charla King

January 2020

Bailey was great!! The service was smooth and we all fixed up! Could not have been easier. All questions answered and he explained in plain language what was going on. We will use your company again. I’ve already posted a comment on Next Door. Thank you so much!

Call now restore your important data.