fbpx

ENTER YOUR PIN CODE FOR SUPPORT

6-digit pin code:

HOW IT WORKS

6d1800_1998f9f4a08a48e8aaa763ec5a669a3f_mv2

What traveling tech support is and other FAQs

What is traveling tech support?

Traveling tech support means that a professional computer technician comes to your doorstep.

No lines, no hassle. Just service.

6d1800_b9b47ab73aac43fd94cf6d4b0553e33f_mv2
6d1800_eb77ce8ab28a459daa9c5d93bcfb2d5f_mv2

Friendly, professional tech support on-site.

6d1800_88c41beb079640368c07be0fc20f89ad_mv2

You don't even have to leave your house. We come to you.

6d1800_dfcd2e95048649b9aae74af8cffe176a_mv2

Less down time. Most devices can be fixed in about an hour.

6d1800_667d10e7789b48839ddf2d952c697083_mv2

Often same day appointments available.

FREQUENTLY ASKED QUESTIONS

Does it cost extra for a technician to come to me?

Not at all.  We do not charge extra for technicians traveling to you.  On-site is a core part of what we do at Tech Nav, so it is built into our prices!

Will I have to wait around for the technician?

Unlike some other companies, Tech Nav doesn't give you a large gap that you have to wait for your technician during. When you schedule a Tech Nav service, you are given a 30-minute window during which your technician will arrive. 

What if I don't have time for a tech to come to my house?

No problem.  Tech Nav's services are completely focused on convenience. Don't have time for an hour appointment with a technician? That's ok. We offer pick up and drop off services.  The technician can pick up your device and simply return when the repair is complete. Ten minutes of your time, from start to finish! 

What if I don't want a technician to come to my house?

That's ok.  We get it! That doesn't offend us. Pick a convenient location and we'll just meet you there. A lot of times we even meet clients as they go into work, fix the device and return at the end of the day! Easy peasy. 

Where are you guys located, anyways?

Tech Nav has a small headquarters in North Knoxville. But given our business model, it isn't open to the public.  We happily serve all of Knox, Blount, Sevier and Anderson counties and love making our services convenient for you!

Are you licensed and insured?

Yes. We are licensed with the state of Tennessee, fully insured and bonded. It is our #1 priority to make sure our clients are happy and fully protected!

Do you guys do.....?

Tech Nav can help with all things computers, tablets, smartphones, wi-fi and "smart" technology. Check out our services! Don't see what you need listed? Just give us a call. We'll figure it out together.

Give us a call to get started now.