need help setting up your DEVICE?

Get Help Now.

From unboxing to personalizing, take the pain out of getting a new computer.

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  • Professional computer technicians
  • Bring your computer to our shop in Alcoa, have your computer picked up or have a technician come to you.
  • Serving Knox, Blount, Sevier and Anderson Counties
  • Pick-up & drop-off services available.
  • Same day appointments usually available.
  • Work on both PCs & Macs.
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  • computer-(1)


    • From unboxing to personalizing your new device and getting all your data transferred.
    • Get your computer setup on your internet network, connected with your printer and other accessories easily!
    • Ease the transition even more painlessly by transferring your data from previous devices onto new computer.
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    • Personalize your new device to be just the way you like it!
    • Get all the apps you need to live your life efficiently!
    • Your technician can teach you how to get the most of your new device with a lesson!
  • printer


    • Tech Nav understands that setting up a printer can be such a hassle!
    • From carrying heavy boxes around your home to getting it synced with your computer, it will all be taken care of!
    • Your technician will unbox your printer, connect to your computer and test your printer.


Very professional. Able to answer any questions I had as well. Also was reasonable priced. Highly recommend! -Conner Evans, February 2020

The Tech Nav rep did an excellent job in setting up my laptop. We've used them to set up two laptops and a desktop previously and they have always done a superior job. I have full faith in their work. Great job. -Michael Stuart, January 2020

My laptop crashed but Bailey and Tech Nav were able to retrieve all of my files, recommend and order a new laptop. They delivered it to me and set up programs, printer, etc and made sure all was working properly. They saved my work life!! -Amy Ryder, November 2019

Knowledgeable, courteous, on-time, helpful
In other words ... top drawer - Bob Hopfe, November 2019