COVID-19 UPDATE: According to the Tennessee government's guidelines, Tech Nav's services are classified as an essential business during a statewide emergency. With this in mind, we will remain open to provide services to our customers. We are taking necessary precautions to protect our customers and team. We appreciate your choice to shop local in this time.

need help setting up your DEVICE?

Get Help Now.

From unboxing to personalizing, take the pain out of getting a new computer.

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  • Professional computer technicians
  • Bring your computer to our shop in Alcoa, have your computer picked up or have a technician come to you.
  • Serving Knox, Blount, Sevier and Anderson Counties
  • Pick-up & drop-off services available.
  • Same day appointments usually available.
  • Work on both PCs & Macs.
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  • computer-(1)


    • From unboxing to personalizing your new device and getting all your data transferred.
    • Get your computer setup on your internet network, connected with your printer and other accessories easily!
    • Ease the transition even more painlessly by transferring your data from previous devices onto new computer.
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    • Personalize your new device to be just the way you like it!
    • Get all the apps you need to live your life efficiently!
    • Your technician can teach you how to get the most of your new device with a lesson!
  • printer


    • Tech Nav understands that setting up a printer can be such a hassle!
    • From carrying heavy boxes around your home to getting it synced with your computer, it will all be taken care of!
    • Your technician will unbox your printer, connect to your computer and test your printer.


Very professional. Able to answer any questions I had as well. Also was reasonable priced. Highly recommend! -Conner Evans, February 2020

The Tech Nav rep did an excellent job in setting up my laptop. We've used them to set up two laptops and a desktop previously and they have always done a superior job. I have full faith in their work. Great job. -Michael Stuart, January 2020

My laptop crashed but Bailey and Tech Nav were able to retrieve all of my files, recommend and order a new laptop. They delivered it to me and set up programs, printer, etc and made sure all was working properly. They saved my work life!! -Amy Ryder, November 2019

Knowledgeable, courteous, on-time, helpful
In other words ... top drawer - Bob Hopfe, November 2019